Available on: All plans
Keep your deals on track by sending instant email notifications to signers who haven't completed your document. Instead of writing manual follow-up emails, use Loio to simplify the reminder process and reduce delays.
How to send a signature reminder?
You can send a reminder whenever a signature request has the status In progress or Waiting.
Go to the Signatures folder in your dashboard.
Find the document that is awaiting a signature.
Hover over the document card and click the Remind button.
Alternatively, click View details on the card and select Send reminder from the overview window.
What does the reminder email look like?
When you click the button, Loio sends an email to all pending recipients. The email includes a message that the document cannot move forward until it is signed and a button that takes the signer directly to the file.
Troubleshooting
Why can't I see the reminder button?
The button only appears for documents with In progress or Waiting statuses. If a document is already Signed, Declined, or Revoked, you cannot send a reminder.
Does the reminder go to everyone?
The reminder is sent to the recipients whose signatures are currently needed.
Can I customize the reminder message?
Currently, Loio uses a pre-formatted template to ensure clarity and high delivery rates.
Our support team is ready to help if you need further guidance. Feel free to contact us via email at support@loio.com or start a conversation using the live chat feature in the bottom-right corner of your screen. We are always here to assist you.